Care Companions

Serving as a caregiver for a loved one is as stressful as it is rewarding. Care Companions powered by Papa helps reduce the stress of caregiving by sending thoroughly vetted helpers (called Papa Pals) who can provide companionship and assistance with transportation, household chores, technology lessons, and more, all while giving you a much needed break. Rather than having to take off work or miss an event due to your caregiving responsibilities, you can request a Papa Pal to drive your loved one to a doctor’s appointment, do some light house cleaning, or simply spend a couple hours talking and visiting.

• Papa Pals can be requested by phone and mobile app for $22 an hour, with the option of having the same companion for each visit
  
• Papa Pals undergo a rigorous vetting and onboarding process, including background check, personality profile, car inspection, and training (only 15% who apply are accepted)
  
• Papa Pals can take notes of their visit and report back to you as requested, from behavior to state of the home to instructions from the doctor

Care Companions FAQ

Does Papa perform background checks on senior members?
At Papa, our biggest concern is security for everyone on the platform. We interview everyone who joins the platform, both members and service providers (Papa Pals). However, we only perform background checks on our Papa Pals.

How are Papa Pals vetted?
Papa performs a comprehensive application process that begins online and executes on the following steps:

• Personality assessment
  
• Phone interview
  
• Vehicle inspection
  
• Identity verification
  
• Background check
  
• Orientation
  
• Training
  

Only 15% of Papa Pal applicants are hired as a result of this stringent process.

What services do Papa Pals offer?
Papa Pals are encouraged to offer a wide range of services:

• Transportation (to doctor’s appointments, the bank, pharmacy, grocery store, run errands, etc.)
  
• Household chores (light cleaning, meal prep, laundry, organizing)
  
• Socialization (good conversations, play board games, go to a restaurant)
  
• Technology lessons (teach how to use a computer or smartphone, help with social media, install hardware)
  
• Pet help (walk, feed, and play with pets)

What languages do Papa Pals speak?
Are Papa Pals’ vehicles handicap-accessible?
Who can schedule Papa Pals visits?
Papa Pals can be requested by the person desiring the visit or anyone listed under the account.