Telephonic EAP

Telephonic EAP powered by Health Advocate™

Personal issues stay with employees no matter the time of day. Telephonic EAP provides effective professional counseling and work/life support so employees can maintain focus on work. A simple phone call helps when employees are dealing with depression, family conflicts, substance abuse, debt, or worry over finding services for elderly parents. 

  • Unlimited 24/7 access to confidential, short term telephonic counseling
  • Access to EAP+Work/Life partners and licensed professional counselors
  • Referrals for long-term counseling or specialized care when appropriate
  • Work/life services address concerns from adoption to eldercare, alcohol and drug abuse, stress management, grief and loss, legal and financial concerns, depression and much more
  • Organizational services to assist managers and HR staff

Telephonic EAP is only available to employer groups.

What Members Say


This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.