Experienced counselors help your members address personal problems from the comfort and convenience of home. Members can call or login to the Wellness Portal 24/7 for an assessment, then schedule up to six free phone or virtual sessions to discuss job issues, financial or legal stress, relationship issues, grief or loss, and more.
Sessions are typically available within three business days of the member’s initial assessment
Members can get help determining the best course of action with strategies like goal setting, and solution-focused problem-solving
All counselors have a master’s degree and at least five years of experience
Counseling & Online Wellness does not provide financial or legal advice, but can assist with stress and anxiety caused by financial or legal issues
This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.